What does a Quality Manager have to review?
The agent prepares a smaller, traceable review surface. It does not inherit the manager's authority or professional judgement.
Review starts with relevance
The Quality Manager confirms whether each surfaced historical event is genuinely comparable. That decision produces the retrieval-precision measure and prevents a high match count from being mistaken for useful evidence.
Review the evidence pack, not a black-box answer
- Source: can the reviewer open the underlying NCR, CAPA or complaint reference?
- Comparison: which product, process, machine, supplier, failure-mode or date fields supported the match?
- Calculation: are typed limits, units, recurrence periods and cost categories stated?
- Confidence: what strengthens or weakens the result?
- Limitations: which missing fields or data boundaries could change the interpretation?
Record user decisions as evidence
Accept, edit and reject rates show whether the preparation is useful. Repeated edits reveal a mapping or workflow problem that should be corrected before scale. They are a learning signal, not a performance score for the individual reviewer.
Keep the first review measurable
The pilot should record median preparation time and evidence completeness at first review. That produces an early, defensible outcome without claiming long-term scrap or recurrence reduction before enough time has passed.